Coverage of our COP15 research

Posted on December 9th, 2009 by Guy Howard in The Climate Conversation, Uncategorized

Hill & Knowlton’s Commetric-powered pre-summit monitoring of COP15 media coverage has come to the attention of PR Week.

Kate Magee’s piece reports how we established that 42% of all coverage at the start of the period analysed was focussing on how the summit might play out, and how more specific themes — such as the emissions of developed nations and the on-going role of the US — were increasingly gaining traction.

On Twitter for example,  discussion of the consequences of climate change became the second ranked topic.  Those contesting the data are getting little attention in print media, blogs or Twitter, but the apparent hacking of emails from a UK research centre — ‘Climategate’ — did indeed create a big spike in the discussion overall.

Read more about The Climate Conversation here.

The largest media study on Climate Change

Posted on November 30th, 2009 by Petya Kamenova in Announcements, The Climate Conversation

This week we launched what is believed to be the largest ever media study on Climate Change.

The Climate Conversation, put together by Commetric in partnership with Hill & Knowlton (http://blogs.hillandknowlton.com/climateconversation/), tracks the ongoing global media debate on the COP15 Earth Summit and seeks to answer key questions such as:

  • who’s leading it
  • on what topics?
  • in which media?
  • and how might this be changing?

The Climate Conversation will have analyzed over 15,000 articles/postings/tweets leading up to the Earth Summit in Copenhagen: a uniquely large sample of influential commentary synthesised from the global media with the resulting analysis presented as two complementary rankings tables:

  • Ranking League Tables: a quantitative ranking drawn from open source data from recognized third party aggregates; our tables show the top tweeters, bloggers, and journalists based on the actual number of articles/posts/tweets
  • Green Power Lists: a ranking based on the most prominent influencers and topics; the Green Power list specifically ranks six different categories of influencers and how their profiles changes over time.

topics_by_media_type3

To deliver a truly international sample we combined quantitative and qualitative media analysis — making use of advanced text-mining technologies coupled with experienced media analysts — processing opinion across the Blogosphere and the Twittersphere and other news formats in nine different languages. The final report provides a genuinely wholistic perspective as Commetric’s analytical tools are able to track and incorporate not only the original social media mentions, but also all the links and additional documents referenced by them.

topics-by_influencer2

A lesson in networking

Posted on November 27th, 2009 by Angelina Penkova in Announcements, InfluenceAnalyser, MediaAnalyser

Being a young company with a higher degree of enthusiasm than experience, we’ve come to learn an important lesson recently: that we have tended to be better at selling our influencer network analysis (INA) solutions than we have at developing our own networking skills.

I personally find this a little ironic, because most people turn to networking as the first way to promote their business and generate sales. Not only do they rely on personal contacts, but they also sign up for all kinds of social media, adding a stack of people they’ve never known as “friends”, blog and tweet about 50 times per day, attend conferences, write commentaries and…(the list is too long). Yet it seems that here at Commetric we started with marketing and only later came to understand the power of networking. Maybe building connections and building sales don’t always go hand in hand? Perhaps networking is not about sales after all?

Anyway, as we’ve grown organically, we’ve come to realize that networking should be a central part of our efforts to change the surrounding environment, to raise awareness and to show the world how we’d like things to be done. So here’s the plan…

  • Make small but meaningful steps towards promoting the benefits of research
  • Prove that innovation matters, big time
  • Show interest in others’ work and achievements and build long-term collaborations with people and companies that have the potential to change the world.

And here’s how we’re doing so far:

  • Back in April, we presented Influence Analyser to a group of students at Sofia University
  • Then in October we were unanimously accepted as members of AMEC – the Association of Media Evaluation Companies http://www.amecorg.com/amec/index.asp , adding to our credibility in the media analysis space whilst providing us with thought leadership and training opportunities!
  • We’re tweeting more actively.

And we are becoming ever more active bloggers and plan to post interesting facts about research and innovation on a regular basis here, whilst making ourselves available to discuss them with you.

Let’s talk!

“If we all did the things we are capable of, we would astound ourselves.”
Thomas Edison

Introducing the Board Visualiser

Posted on November 25th, 2009 by Simeon Ianchev in BoardVisualiser

In a world of increasing regulation, organisations have to become more transparent: more people are asking more questions, more regulators are issuing more fines.

Board Visualiser is a new Commetric tool that brings a new transparency to corporate structures. It can help you answe the following questions in real time:

How can you identify the links between one organizations and another?  Who is in a position to use or abuse influence?  What are the risks associated with non-executives who sit on multiple boards?  Do organisations know?

It does this by mining the premium management database from Boardex, a unique business networking resource with listings for over 330,000 of the world’s most important business and organization leaders.

Using social network analysis (SNA) methods, Board Visualiser locates indirect connections between organisations and individuals, pinpointing those which are located in important or unique positions within the ‘network of the corporate world’.

The tool works with any database where a link between two ‘actors’ can be identified: they may have worked on the same board of an organization, exchanged emails or phone calls, shared ownership of a property, studied together or declared their friendship. The filtering functionality of Commetric’s network visualization and manipulation engine (VizEngine) allows shaping of the results according to any of the key attributes — e.g. age, gender, nationality, education or interests.

And our proprietary data mining routine (based on Dijkstra’s algorithm) parses the database in waves — which means that if you wish to discover the shortest path between two organisations through their board members, the first Board Visualiser wave will identify the individuals sitting on the boards of the two organizations to see if there is any overlap and, if none is found, a second wave will initiate seeking further directorships held by these same individuals and looking for connections there…and so forth, until a link between the two starting pair of organisations has been found.

The video below demonstrates the functionality of Board Visualiser in greater depth:

Afghan, Pakistani Media Provide Interesting Take on the U.S. Strategy

Posted on November 18th, 2009 by Petya Sabinova in Fire Watch, InfluenceAnalyser, MediaAnalyser

During the months of August, September and October, Commetric monitored and analyzed local media sources in Pakistan and Afghanistan.

Our findings point to the conclusion that NATO messages relating to goals and strategy are not coming through.

Fire Watch Themes 07-13 Sep 09 Fire Watch Themes 24-30 Aug 09

Titled Fire Watch, the weekly reports I helped prepare revealed that faith in the Coalition Forces has been deteriorating, as they have faced mounting criticism both in Afghanistan and at home.

The graphs above, extracted from Fire Watch, indicate that while the Strategy and War on Terror topics predominated, the secondary debates around them shifted, moving away from Troops Deployment towards an increasing fixation with casualties, civilian and military.

The period we covered was ripe with controversies. Doubts were expressed about the legitimacy of the Afghan elections, and locals were encouraged, then disheartened, by the pledge for a change in strategy, closely followed by military action which resulted in dozens of civilian deaths.

Read the rest of this entry »

Equity Prioritiser and Equity Optimiser are launched

Posted on November 16th, 2009 by Petya Kamenova in Announcements, EquityOptimiser, EquityPrioritiser

Commetric has launched a new service suite geared to help companies determine the financial impact of every instance of media coverage, and thereby place a financial value on good and bad communications by mapping them onto share price performance.

Gemma O’Reilly has covered the story in PR Week, quoting Anthony Payne, the founder of Peregrine Communications Group:

“Any tool that helps quantify PR impact is to be applauded. Our client M Capital is in fundraising mode and has been tracking traffic to its website, which has spiked in line with media coverage. We also noted an exact correlation in the jump in JP Morgan Private Equity’s share price to a story by Nick Hasell. This new tool, which attempts to put news into the context of built-in investor expectations, could be an excellent addition”

Read the full article here >>

But the strength of Commetric’s new Equity Prioritiser and Equity Optimiser services goes significantly beyond PR optimisation: our clients are starting to make use of them to accurately quantify the share price reaction — and over-reaction — to hundreds of different business activities that are reported in the media.

The new services were developed in partnership with CommEq Asset Management (an abbreviation of ‘communication equity’), whose patent-protected methodologies are used every day to trade on the New York Stock Exchange. The technology uses advanced natural language-processing software and sophisticated mathematical models to automatically, consistently and objectively map millions of news items against hundreds of thousands of stock price movements and billions of intra-day movements. We isolate the abnormal share price impact of more than 350 distinct business issues, and track more than 1,600 public companies across several exchanges.

Whereas traditional reputation analysis has tended to rely on the subjective assessment of positive and negative coverage in the mind of the analyst, Equity Prioritiser and Equity Optimiser by contrast, identify good and bad news with reference to the expectation of key stakeholders, analysts, traders and investors.

I’d like to share with you a recent interview given by Commetric’s Christofer Solheim in which he explained the importance of this innovation:

“For some time traditional media analysis has been the defacto method for measuring communication success. What we have now is a tool that not only identifies the issues in the media that are most impacting on a company’s share price, and what corporate news and actions are to blame, but also gives a clear indication on future business strategy and communications tactics. In an age where every marketing pound must see a return, such analysis will be vital in ensuring those pounds are effectively spent.”

He went on to illustrate the complex nature of City communications, using the example of a pilot we recently undertook with the construction industy in the UK. We analysed three major PLCs and found that:

“Sometimes a share price can rise even when a major PLC announces losses or falling earnings. On the face of it, you might expect ‘bad’ news to impact negatively on share price, when in fact the losses might not have been as bad as the City expected. Conversely, ‘good’ news such as a major new contract win can result in a share price fall. It might be that commentators adjudge the business to be over-reaching itself financially, or it could just be that news of the win is contained in an article that generally talks about a downturn in the industry, and this again may cause a share price to fall.”

A subsequent project we carried out in the banking sector indicated that the three biggest long-term reputation drivers for HSBC’s share price were:

  1. Financial performance
  2. Shareholder activism
  3. Explicit references to business strategy. (In contrast, for Barclays the key driver was the coverage of the planned sale of assets.)

Another pilot, this time in the US, revealed that coverage around Pepsico’s CEO often unnerves the market, and is strongly and persistently associated with a decline in the stock. We also found that the most sensitive driver of share price for another Fortune-100 client in the food and beverage sector was news of lay-offs.  Christofer affirms that the benefits are sure to be incontrovertible:

“Having these insights, and being able to demonstrate and visualise them in unequivocal terms, will I’m sure help many businesses seriously re-think their business priorities and communication strategies.”

Commetric Market Reach Enhanced with Jonny Rea Driving European Sales

Posted on November 2nd, 2009 by Petya Kamenova in Announcements, EquityOptimiser

We are very pleased to announce that Commetric’s management team — already brimming with experienced experts in media relations, mathematics, natural language-processing and technology — now includes Jonny Rea,  who joins as Director of Equity Optimiser and European Sales from Research International where he was CEO for Italy.

Zurich-based Jonny brings significant experience applying sophisticated analytical processes to help companies gain competitive edge. Prior to his role with Research International, Jonny spent over 10 years at Accenture Strategic Services where he worked with major European clients to optimise their Marketing ROI. He began his marketing career at Marks & Spencer as an assistant merchandiser, after which he moved to senior marketing roles in both Kraft and Wrigley.

“We’re really delighted to have Jonny join the team, he brings not only a good commercial sales acumen but real client understanding in the areas of using analytics to make better decisions, ensuring such data driven insights really get used” (Chris Shaw, Commetric’s Managing Director)